Services

Managing Non-Performance Staff Training

Managing Non-Performance Staff Training

In today’s competitive business environment, managing underperforming employees is a critical skill for leaders and managers. Our Managing Non-Performance Staff Training equips HR professionals, managers, and supervisors with the tools and strategies to identify, address, and improve employee performance issues effectively. This training is designed to help organizations ensure that all staff members are aligned with their roles, responsibilities, and the overall goals of the company.

Training Overview:

This comprehensive program covers the key aspects of managing non-performance, focusing on understanding the root causes, setting clear performance expectations, and implementing corrective actions. By the end of the training, participants will be able to handle underperformance in a constructive, proactive manner, ensuring a motivated and high-performing workforce.

Key Areas Covered:

1. Identifying Non-Performance

   • Understanding what constitutes non-performance in the workplace.
   • How to assess and recognize signs of poor performance early.

2. Root Cause Analysis

   • Identifying the underlying factors contributing to underperformance (personal issues, lack of skills, lack of motivation, unclear expectations, etc.).
   • How to conduct performance reviews and one-on-one meetings effectively.

3. Setting Clear Performance Expectations

   • How to define measurable, achievable, and realistic performance goals.
   • Communicating expectations clearly to employees to avoid misunderstandings.

4. Corrective Action Plans

   • Developing personalized improvement plans for underperforming staff.
   • Creating timelines and measurable outcomes for performance improvement.

5. Coaching and Motivation Techniques

   • Building a positive relationship to motivate and engage employees.
   • Providing constructive feedback and support to encourage improvement.

6. Handling Resistance

   • How to handle resistance or defensiveness from non-performing employees.
   • Techniques for maintaining open communication and a positive work environment.

7. Legal and Ethical Considerations

   • Understanding the legal frameworks surrounding performance management in Malaysia.
   • Best practices for maintaining fairness and avoiding discrimination.

8. Performance Documentation and Follow-up

   • How to track and document performance issues to ensure accountability.
   • Conducting regular check-ins and adjusting action plans as necessary.

Who Should Attend:

• HR Managers and Executives
• Team Leaders and Supervisors
• Line Managers responsible for performance management
• Business Owners and Executives seeking to enhance team performance

Training Outcomes:

By the end of this training, participants will:

• Be equipped with the skills to identify performance issues early.
• Know how to address and resolve performance issues without damaging employee morale.
• Be able to implement effective performance improvement strategies.
• Understand the legal and ethical aspects of managing non-performance.
• Improve overall team productivity and engagement through targeted interventions.

This training is tailored for organizations looking to enhance their HR practices, improve employee engagement, and boost overall organizational performance. It is designed to offer practical insights that can be immediately applied in the workplace, helping businesses build stronger, more effective teams.

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This detailed description can help potential clients understand the value and practical outcomes of your training services. Let me know if you need any adjustments!